UK’s second busiest airport now has 2000 beacons – Here’s their reasoning

Photo Credits Gatwick Airport


Complex indoor environments such as airports and shopping malls can be a nightmare to find your way around. Our approach is to equip public places with Z-Beacons, giving smartphone users location signals to  know where they are.

The UK’s second busiest airport, Gatwick, has opted for a similar approach to power an indoor navigation system it’s launching as part of a wider, multi-year transformation program.

It’s now finished equipping out its two terminals with around 2000 conventional, battery-powered beacons. The beacon system will also be used to power an augmented reality wayfinding tool (pictured above) — so that mobile users will be able to be guided to specific locations within the terminals via on-screen arrows. The beacon system is slated as supporting positioning with +/-3m accuracy.

Gatwick is planning to integrate indoor positioning into some of its apps, and says it’s in discussions with airlines to tap into it for their own apps and services — giving example of them being able to send push notifications to warn passengers if they’re running late, or even make a decision on whether or not to wait or offload luggage so an aircraft can take off on time.

We are happy to see more and more public spaces interacting with their visitors in a meaningful way. When Gatwick started with the project, there were only two beacon options to choose from: Wired with high installation costs and no maintenance and battery-powered with low installation costs and high maintenance. With Z-Beacon, there is now a third choice available, that has both low installation costs and requires no maintenance, the best of both worlds!

Airports as well as any other branch of public infrastructure are welcome to get in touch with us to see how Z-Beacons can digitize their business and even improve upon Gatwick’s approach. The technology is now available.